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 Post subject: JA Sensei App is crashing :(
PostPosted: Tue 28 Oct 2014, 09:31 

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Joined: Tue 28 Oct 2014,
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Location: , DE
Good day,

i have a problem with the JA Sensei app on my android-device.
Since the update to version 3.2.3 the app is crashing right after launch, so the app isn't loading at all.
There was an update few hours later, but version 3.2.4 still keeps crashing.
I tried to delete the app and reinstall it, but it keeps crashing at start-up.
My android version is 4.2.2.
There was no problem before at all. All features were working well.

Is this a known problem or does anyone have the same problem?
Any help would be great.

It is the pro Version btw.
Thanks in advance,

CaptnLupe


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 Post subject: Re: JA Sensei App is crashing :(
PostPosted: Thu 30 Oct 2014, 12:47 

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Joined: Tue 28 Oct 2014,
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Seems like nobody is having the same problem at all.

Is there a new update in the making, because maybe a little bugfix would solve my problem with the app.
Like I said, any help would be nice. I am kind of stuck on the app with my progress and stuff. Would be great to use it again, especially because I have the Premium Version.

Thanks in advance.


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 Post subject: Re: JA Sensei App is crashing :(
PostPosted: Fri 21 Nov 2014, 17:47 

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Joined: Thu 28 Jun 2007,
Posts: 1022
Location: France
I've released version 3.3.0, which fixes this issue.

The problem occurs on some devices using Android 4.2.2 by Samsung or Wiko most of the time. The manufacturers didn't integrate some files in their Android releases, and a new module provided by Google for developers would make the app to crash.

There is no solution yet to this issue, so I've reverted the Google module used to the previous version hoping Google or Samsung will give us a solution. Upgrading your device from 4.2.2 to a newer Android version also fixes the issue.


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 Post subject: Re: JA Sensei App is crashing :(
PostPosted: Fri 14 Apr 2017, 15:33 

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Joined: Fri 14 Apr 2017,
Posts: 7
Location: , FR
Hello,

Sorry to unearth that topic, but it is exactly what happens to me. I have bought the full version, but I can't do much so far on my 4 years old HTC One (Android 5.0.2, HTC Sense 6.0).

Lessons:
Lessons 1, 2, 6, 15, 20-23 work fine.
Lesson 3, 4, 12, 17: page 1 is ok, try to flip to page 2, app crashes.
Start lesson 7, page 1 and 2 are ok, try to flip to page 3, app crashes.
Lessons 5, 8-11, 13, 14, 16, 18, 19, 24-39 crash immediately.

Kana learning:
Select any of the 3 options (learning, quizz, lists), app crashes.

Kanji learning:
The first time I selected this mode, then returned back, I was stuck forever on a blocking popup about some quizz synchronization (I don't remember exactly what was said). I had to kill the app. Didn't happen again.

Vocabulary:
Select the 1st option (learning), app crashes.

When it happens, I accept to send the crash report, I don't know where it goes. I hope a new version will fix this soon.


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 Post subject: Re: JA Sensei App is crashing :(
PostPosted: Mon 24 Apr 2017, 13:40 

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Posts: 1022
Location: France
I've received the app reports so I can analyse them to see what went wrong. Could you send one again and add as a comment "SeikatsuShodan", so that I can see exactly what was the problem on your device?


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 Post subject: Re: JA Sensei App is crashing :(
PostPosted: Tue 25 Apr 2017, 08:32 

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Done.


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 Post subject: Re: JA Sensei App is crashing :(
PostPosted: Wed 14 Jun 2017, 15:13 

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Lastest build (4.5.2) still crashes...


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 Post subject: Re: JA Sensei App is crashing :(
PostPosted: Sun 20 Aug 2017, 13:01 

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Joined: Fri 14 Apr 2017,
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Location: , FR
Build 4.6 fixes all the systematic crashes, good job :).


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